How do I submit an item for auction ? Selling an item on AucJunction.com is easy. To submit an item in AucJunction, you will have to be a registered seller. For registration you have to log into “www.aucjunction.com and click the button for Seller registering. You will be contacted by our Business development manager for further documentation and will provide you the login and password for uploading the Scraps or Surplus inventory for Auctions. How do I add a photo to my listing ? Scanned images of the item to be sold can be uploaded in seller’s Control panel which will be approved by AucJunction Admin and will be displayed on the Site. What am I not allowed to sell ? Scanned images of the item to be sold can be uploaded in seller’s Control panel which will be approved by AucJunction Admin and will be displayed on the Site. Here's a list of some of the types of items that generally are not allowed on AucJunction. Copyright or Trademark-Sensitive Goods Counterfeit or Knock-Off Goods Items Subject to Embargo Hate Materials Live Animals Goods Made From Protected Animal/Plant Species Recalled Goods Hacking/Surveillance/Interception/Descrambling Equipment Cigarettes Illegal Drugs and Paraphernalia Prescription Drugs and Medicl Devices Body Parts and Bodily Fluids Stolen Products and Items Used for Theft Fireworks and Explosives. Government IDs Police Items Stocks and Securities Gambling Items Services Individual Contracts Non-Transferrable Items Non-Packaged Food Items Weapons Where can I monitor all my auction activity? You can monitor your auction activity by logging into using your login and password. You can view the bidding history of the live auctions, reserve prices (Reserve Price can only be viewed by Seller and no one else), and other features. However you will be auto emailed once the auction ends with detail information on the auction (Highest Bidder, Subject to Approval items, Rejected Items). Can I edit my auction after it starts? You will not be allowed to edit any item once the auction starts. How do I cancel bids in my auction? You cannot cancel a bid. But you can restrict a buyer from bidding. For that you have to contact Shopemet Networks Pvt Ltd and make a formal request to lock the specific buyer's bidding. How do I close or cancel my auction? You cannot close / cancel your auction once it starts. You can cancel your auction prior to the starting of the auction. For that you have to contact Shopemet Networks Pvt Ltd and make a formal request to cancel the auction. How do I answer a bidder's question? Bidder's question that will come to you by email can be answered by clicking the 'Reply' button present in your email client you are using. My auction closed with a winner. What do I do next? On closing of the auction you will be intimated about the winner. The winner will also get an email stating what he has to do. He will contact AUCJUNCTION and AUCJUNCTION will handover him the Delivery Order after getting the requisite material value. The winner will approach you with the Delivery Order for allowing him to lift the material. My auction closed, can I resubmit? The question of resubmit comes when you will not find a buyer that may arise due to the following reasons. i) Nobody submitted any bid. ii) The highest bid amount is lower than the reserve price. iii) Withdrawal of an item prior to auction. On your request AUCJUNCTION will arrange for re-auctioning. How do I contact the winning bidder? On closing of the auction the winner will get an email stating that he has won the item and what he has to do. Account Manager from AucJunction will contact the bidder and will give clear instructions of Contacting the seller and procedure of payment and handover him the Delivery Order after getting the requisite material value. The winner will approach you with the Delivery Order for allowing him to lift the material. What if a bidder backs out? a) If the bidder backs out after becoming the successful bidder the Subscription of the defaulting bidder will be Suspended and the bidder will not be allowed to take part in any other auction in future. b)If the successful bidder backs out after depositing EMD/Security Deposit, the EMD/Security Deposit as submitted by the bidder in default shall be forfeited and remitted to you after deduction of our proportionate service charges. What if my Reserve Price is not met? If the reserve price has not been met by close of auction, the auction closes without a winning bidder. If the bid price matches the limits specified for inclusion in Subject To Approval (STA), then the same shall be shown under STA category and you will be informed about that. In this case you have to convey the acceptability of the bid amount or otherwise of the bid value to AucJunction as well as the bidder within 3 days (Excluding holidays) of the close of the auction. On your request AucJunction will arrange for inclusion of the unsold item in your next auction. How do I rate a bidder? There are various reports available by which you can rate a bidder. I received a complaint against my auction. What does this mean? The complaint may be on the item or on the process of auction. The item to be physically inspected by the buyer before bidding and the buyer should not complain. The process of auction is a proven one and there should be no complaint on the auction process. Any other complaint should be mutually resolved either by you or AucJunction or both. How can I promote my auctions and get more bids? As a seller, you want to attract bidders to your auction to get a higher price. Here are some suggestions to help to attract more attention to your auction. Feature your auction: You can highlight your auction in the page by special agreement with Shopemet Networks Pvt Ltd. Describe your item in detail: The more information you can give about your item, the more bidders will bid with confidence since they know exactly what they are getting. Be sure to include information like condition and size of the item. Add a photo: Seeing is believing. Generally, auctions with images have higher sell-through. Place your auction in the correct category: Many users like to browse through our categories. Placing your auction in the appropriate category increases the likelihood of interested bidders viewing it. How do I blacklist a bidder? You can blacklist a buyer from bidding. For that you have to contact Shopemet Networks Pvt Ltd and make a formal request to blacklist the specific buyer. Is there a notification system for auctions? Yes. Forthcoming auctions are notified to registered buyers. Among other notifications the auto notification to the winner and seller needs appreciation.
